Q: Connect the machine and computer through the router. If you click the one-click setting, the pop-up dialog box prompts you to search for a machine on the network. However, after clicking OK, the IP address is still not displayed in the upper left corner of the software
Answer: close computer firewall
Check whether the IP address segment of the PC is the same as the IP address segment found in the search
Check whether the router connected to the machine is connected to the same LAN as the computer
According to the above inspection is not resolved please contact Jindex customer service
Tel：0755-86290881/5 to 8007、8009
Contacts：18923737801
Fax：0755-86290884
Email：[email protected]
Address： Jindex Tech. Park, Block 7, Dawei 3rd Rd. Xinqiao Shajing Bao-An Dist., Shenzhen, PRC China
